What functions does a Managed Service Provider (MSP) perform?

Overwhelmingly, the term MSP applies to outsourced IT services. Particularly, the following areas of business activity are regularly performed by MSPs:

  • Managing IT infrastructure
  • Adding cybersecurity hardening to IT systems
  • Offering technical support to staff
  • Managing user access accounts on clients’ systems
  • Offering fully managed hardware outsourcing
  • MSPs can offer remote storage or servers and provide Software-as-a-Service. Some managed service providers just supply hard-to-find IT expertise to prevent problems on a client’s system or assist users with usage difficulties.

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